There are many articles online about how to backup your files. Restart your PC to apply the changes in your next startup session. Create an account to follow your favorite communities and start taking part in conversations. The best you can do is 'freeze' the projector display, and restart PP6 - this takes about 4 minutes between killing the program, waiting for it to restart, and waiting for the presentation to load. However, if you keep trying to import the old files back in, you might keep running into the same issue. Remember when 6 was the big one? Ive checked peripherals and for updates but everything runs fine, and it still runs perfectly on the adjacent computer. Right-click on the RenewedVision folder and select Properties. Working with Documents. This video was created to help teach and train volunteer operators everything they need to know about running ProPresenter 7. Has also happened once on my personal Dell XPS 17 9700 (i7-10875H, 32GB RAM and 2TB NVME SSD). Multi-screen support: ProPresenter supports multiple screens, allowing you to display lyrics, images, and videos on separate displays. But, we will be working to get this data back in the following steps. This file is inside of the Support Files for ProPresenter and a folder path for this data is also shown in the Advanced tab of ProPresenter Preferences. You signed in with another tab or window. ProPresenter 7 changes all of that. ProPresenter will automatically refresh the Inputs preference for visibility of existing and new input connections. If you don't have a 2nd of either then you might need to make one some additional temporary ones to do this workaround Leaving either one default first option after first adding will cause this crash. The problem with this is that when you start ProPresenter after closing, the program just doesn't start. This point is something you can apply to whatever presentation software you use. 1. ENABLED, when you import a media file into the program, it physically copies the file to a specific folder deep within the computer and makes the reference link to that location. Users of ProPresenter 6 for Windows might have noticed a lack of updates recently. Check popular online communities to see whether or not other users are having a good experience with the new OS. Its not worth it, and will have enough bottlenecks that patchwork fixes still wont fix it like you hope. Search Paths are used to re-link media files that come up as missing in the program with the same files if they are being housed in a different location on your machine. I have been experiencing something similar. Make a list of mission-critical software running on the machine. Customization: ProPresenter offers a range of customization options, including the ability to add backgrounds, change font . This took me about 20 attempts to realize this. I haven't had a chance to test it yet, but I hope this new update will fix my recurring issues. Features include rock-solid stability, volunteer-friendly ease of use, and the ability to display lyrics, video playback, chord charts, and more on one or even multiple screens. Our system freezes whenever you try to enable the Audience screen. (to my knowledge its in the ProPresenter 6 menu). 1. Click Troubleshooting . Destiny 2 . Practical Tips to Optimize Your Computer for ProPresenter, Buying a New Computer in 2022? Create Playlists to organize your audio, use the Media Inspector to edit and customize your audio, and use the playback controls from within the bin to control the audio as it plays. You can enable this setting by checking the box for. Granting Camera and Mic permissions for ProPresenter 7. Then, go to External Control window > Hit the Plus icon, and you'll be able to add a new note. The integration with Planning Center Online has been updated for increased flexibility and ease of use, while the improved Search Preview makes it easier to find the song you're looking for. Just because something is legible on a screen that is a foot or two away from the operator does not mean that it will be legible for people across the room from a projector screen or other display. If that doesn't work, switch Wi-Fi off and then on again on your Mac. ProPresenter+: What is it and how do I renew it? Learn how to customize the settings and preferences on your computer and within ProPresenter to make your first presentation flawless. 5) Click on Update Firmware to start the update. 8. Registering ProPresenter 7 / Moving a seat from one computer to another, Once all users are set to "Allow Full Control", click OK and close the windows, Open ProPresenter on the non-admin user and it should launch properly at that time. General Settings. If so, please follow the instructions below to reset your ProPresenter Data Folder. Select the Security tab, then click Edit. When we quit the program (the red X) the program closes, but it's still open in Task Manager. Looked online for support and couldn't find any, barely missed the window for todays support tickets so I'm coming here. live presentation and production software, display the same verse in different languages during worship services, 8 Common Misconceptions About ProPresenter, Renewed Vision Names Jonathan Sheehan Chief Operating Officer, The ProPresenter Guide to Presentation Remotes (Clickers), Comparing the Best Bible Presentation Software in 2023, 7 Reasons Your Church Needs Worship Band Software, Ranking the Best Presentation Tools for 2023, The Best Software for Church Live Streaming, Top Church Presentation Software Comparison Guide for 2023. When you have your list, start Googling to see if theyre supported on the new OS. There seems to be a lot of folks that have varying problems with 7. Adobe? Wait a couple months. For the last months our church has had a problem with ProPresenter. Press J to jump to the feed. 1. For the last months our church has had a problem with ProPresenter. Each slide can tell you a lot about what is going to happen when you click on the slide, including the type of media action, whether there are any other Actions that will happen if you click on the Slide, if it is a part of a Group or has a Label, etc. Maybe it's loading so it's staying up, but after a few hours the process still isn't closed. Here is a quick list of updates available in ProPresenter 7: After going through three or four main folders, I found out that the "ProPresenter 6" folder in ~/library/Application Support/RenewedVision was the one causing the problem. Click the "+" near the top right and select the folder you just copied to the Desktop. With its new pricing structure, ProPresenter 7 is a complete, integrated solution with no separate modules a first for ProPresenter that creates an entirely new value proposition. System minimum specs tend to be low enough that the OS can run on low-end systems, and you dont want to try running beneath them. Editing Presentation Slides; The Slide Editor. Themes are what keep your presentat. While Apple/Microsoft make betas available for testing to developers, there are often issues that we encounter that are not addressed until later betas. You can also try looking at the PP6 log, found under the start menu folder. Dont do the upgrade right before you have a show. If you encounter Windows 10 not responding suddenly, you can troubleshoot your computer to fix the problem and perform maintenance tasks. The updated Stage Display has its own editor window with a built-in multiviewer to monitor all display outputs. In Lightkey, go to Create a New Cue > Make A New Button > Call it Cue 1. I also realized that Pro6 worked the last time I'd used it, which was in early August, so I . Every year Apple releases a new major version to macOS. How video is being outputted, etc. Go to launch propresenter and nothingopened task manager and attempt to launch again, nothinggo to processes and attempt to launch again, propresenter.exe pops up and is listed as running, count to 3 the status changes to suspended and then closes. Then try to launch the program. Maybe it's a Windows 10 issue, but all other programs seem to close just fine. Thanks in advance. ProPresenter+: What is it and how do I renew it? My church had the same issue this week. Fixes an issue when importing songs from MultiTracks that have a bullet () in the name. ProPresenter 7 supports SDI and NDI outputs, and automatically detects outputs without restarting for easy setup and configuration. After troubleshooting, reboot your computer and see if it responds. Edit before your service. Open another file in the app. Apples yearly macOS releases are usually modest in the foundational classes used , but there are always some tweaks under the hood. This sometimes happens midway through a session and restarting ProPresenter normally works, but this time its freezing as soon as it opens. Now your computer will go into Advanced Recovery Environment. This is the part that takes some work but saves you the most headaches. Blackmagic drivers? Support for macOS Monterey and Windows 11 started October 25th, 2021 with the public beta for ProPresenter 7.7.1 and forward. Wi-Fi or Bluetooth not working on macOS Ventura. Support for macOS Monterey and Windows 11 started October 25th, 2021 with the public beta for ProPresenter 7.7.1 and forward. If the download link on the site is not working, you may try using this direct download link. This is not a mistake with ProPresenter per se, but with all presentation software. Working with Slides. Press question mark to learn the rest of the keyboard shortcuts. Developed at the same time as the Mac version, the Windows version of ProPresenter 7 is 64-bit native for improved performance, stability, and integration with Mac systems. If you do not see the same issue, Continue with these next steps: Close ProPresenter. Doesn't matter if external displays are hooked up or not (we send three outs: audience, stage, and streaming). Edge Blending in ProPresenter. Multiple reboots and nada. ProPresenter? Now this is a tip for ProPresenter 7. Does anyone have any idea how to fix it? 3. 2. This will help your team know where content is and how to find content that might be new. Upgrading OSs can be a chore, and this gives you a good overview of the timing, but dont forget the basics: backup your files first. So my question is, is anyone else experiencing this? MIDI from Ableton Live controls worship slides with no delay. Next, read Practical Tips to Optimize Your Computer for ProPresenter. >> Open Event Viewer. Additional Improvements: Experience efficient video playback with H.264 and H.265 (HEVC) hardware decoding on macOS. Fake Widescreen. Did you ever get a resolution to this? Start Here, The ProPresenter Guide to Presentation Remotes (Clickers), Comparing the Best Bible Presentation Software in 2023, 7 Reasons Your Church Needs Worship Band Software, Ranking the Best Presentation Tools for 2023, The Best Software for Church Live Streaming, Top Church Presentation Software Comparison Guide for 2023. 6) Wait until the update is complete, then use Stream Deck as normal. Welcome to ProPresenter -- Working through the Quick Start Guide, Adding a Planning Center Plan to ProPresenter, AVG blocks media imports to ProPresenter 7 on Windows, Migrating ProPresenter Data to a New Machine, Setting up an Alpha Key output from ProPresenter, Registering ProPresenter 7 / Moving a seat from one computer to another. Any other video or audio software and hardware that is mission-critical? Enjoyed this article? Windows 10 on MSI GP75 laptop with i7-10750H, 16GB RAM, and 512GB NVME SSD. Play it safe. There seems to be a lot of folks that have varying problems with 7. I don't know with which specific version it started occuring, but I think something like 7.6. If this is the issue, you need to update all the device drivers on your PC. You dont want these tweaks to break your production machine. Choose Apple menu > Force Quit, select the app in the dialog that appears, then click Force Quit. It just takes forever to open. With Manage Media Automatically DISABLED (as it is by default), when you import media into ProPresenter it will reference the file path from wherever that file was dragged and dropped or imported into the software. Do not disconnect Stream Deck or shut down your computer while the firmware update is in progress. After set upwhen you push the button instantly crashes pro7 and shows an error message(I will update with the message once I get in tomorrow). We were using pp6 and that was great until a couple weeks ago. Don't do the upgrade right before you have a show. Run the Hardware and Devices Troubleshooter. Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart. Hey @josephdadams - can you close this - it's been fixed in a previous commit. I noted it in the 10.11.2 I had installed until 10mins ago as only inputs 2, 3, a With ProPresenter 7, Renewed Vision is also unveiling ProPresenter+, a cost-effective annual option that offers software updates and new functionality to customers in shorter intervals. New to ProPresenter? Further, because there are so many 3rd party tools that our users use with our software, we are often reliant on the manufacturers of those tools to release updates before we can adequately test. Click on "msconfig.exe" from the search results. Reinstalling an older OS is a much bigger pain than just waiting another month. For macOS, it will list the various Mac years and models that the latest OS can work with. Also, check all of the boxes you had enabled on the original computer. ProPresenter 7 is also available as a free download. Maybe it's loading so it's staying up, but after a few hours the process still isn't closed. The thing is that we have two identical Macs snd ProPresenter was running on the other one, Just started getting this screen on launch, the whole program isnt responding. This will help Windows 10 recognize and detect your projector. Step 3: Click System and Security. We strive to keep up with the latest technologies with our software, and want to provide releases of all of our products for new operating systems as soon as possible. Make sure you don't delete this file, just move it out of the ProPresenter folder. I think you mean with 7.7? Make sure the app is compatible with your version of macOS. pro presenter 7 not responding, white screen and nothing happens. Please contact us after purchasing ProPresenter 5 if you need further . u/WisdomAndZeal, do you recall what troubleshooting steps they gave you? Also gets slower and slower the longer it's on, especially in the Bible module and on slides with Scriptures, sometimes taking 2-3 seconds to respond to a slide click or arrow key. Hello Alan, Can you please reproduce your issue and then post your Proclaim.log file? Press 4 or F4 to enable Safe Mode (5 or F5 to enable Safe Mode with . Mirror -- Selecting Mirror allows you to send one Screen to multiple Outputs. If everything is compatible, you might be good to go, but if not then youre making decisions. You can also go to ProPresenter>Registration in the menu bar. Seat licenses work for both Mac and Windows-based systems, and can be disabled and re-enabled on a per-computer basis. Mine worked just fine yesterday, today white screen like you and "not responding" from windows. Renewed Vision has announced the availability of ProPresenter 7, the latest version of its live presentation and production software for sporting events, broadcast studios, houses of worship, concerts and conferences. Fixes an issue where video effects wouldn't update a thumbnail. Support has a sysinfo, dxdiag, and log file now and said this is a known issue they're investigating. Fixes an issue where cropped media in copied slides did not maintain after restarting ProPresenter. Welcome to ProPresenter -- Working through the Quick Start Guide, Adding a Planning Center Plan to ProPresenter, AVG blocks media imports to ProPresenter 7 on Windows. Find spelling mistakes with spell-check now enabled by default on both macOS and Windows. I hope to fix soon(it's been a crazy couple of weeks) At the time of this post, ProPresenter is already compatible with the newest OS releases. It is an indispensable tool for worship gatherings, sporting events, conferences, trade shows, and studio broadcasts. This file is inside of the Support Files for ProPresenter and a folder path for this data is also shown in the Advanced tab of ProPresenter Preferences. Typically, operating systems are supported for ~5 years after theyre released, so even if you decide not to upgrade immediately, you still have time. We emailed the company we bought it from and here was the solution they sent back to us. Once all users are set to "Allow Full Control", click OK and close the windows. Create an account to follow your favorite communities and start taking part in conversations. Ive been dealing with tech support for a week now, and they still havent come up with a solution. With the release of ProPresenter 7.3, you can now trigger Playlists from the Media Bin on a single slide click with an Action. More often than not, this will fix the issue. Click 'Check for Updates'. Click on 'Update and Security' and select 'Windows Update' in the left plane. Sometimes known bugs have been fixed, but you don't have the fix. Click System Maintenance . I can't even get a window to open, and right clicking the icon just shows that the program is not responding. privacy statement. With the launch of ProPresenter 7.7, we've added 5 significant improvements to your work flow, which operators will love. Press question mark to learn the rest of the keyboard shortcuts. Thank God. It was working fine. Step 1: Open Control Panel. To give a Standard User account admin privileges, follow the steps below from an Admin account on the Windows machine. What machine are you running it on and did you recently update the software? Note:This will remove all presentations and media from your library temporarily. For Windows, it will have minimum system requirements like RAM, hard drive space, and CPU speed. Hit up Support for this. If you attempt to open ProPresenter from a Standard Account without the correct permissions, the program will not launch and an error will appear that states,ProPresenter requires access to "C:\ProgramData\RenewedVision\ProPresenter\Registration\". When ProPresenter imports media, it is actually copying the file path to that file, and creating a reference to it in the software, not actually fully importing the entire file. Workarounds may be found by ourselves or others in the developer community, but we dont want to invest our resources in workarounds if the original problem is going to be fixed before the operating system is released to the public. There is a setting that can resolve this issue, called Manage Media Automatically. It looks that an unknown change of the files in the data folder stop the launching of the whole Pro7. Devices: RossTalk. Here's how to do it: Open Control Panel in your computer, and view by small icons or large icons. ProPresenter+: What is it and how do I renew it? Select the Security tab, then click Edit. Maybe users have noticed a glitch thats a dealbreaker for your setup. Had this same issue and so we paid to upgrade to 7. More Flexibility with your Setup. 2. Start by always using search before posting. A. Same. If you do not see the same issue, Continue with these next steps: Open the newly created ProPresenter folder and the -old one side by side, Create an empty folder on your desktop and name it ProPresenter Test Data, Move Libraries from the new ProPresenter folder to the ProPresenter Test folder you created on the desktop, Move the Libraries folder from ProPresenter-old into the new ProPresenter folder in Documents, If no issue, repeat the same steps with each folder in the ProPresenter-old folder, testing in ProPresenter7 between each one until you start to see the issue again. >> Select location, name the file, and click Save. If you dont have a specific need for upgrading, then hold off for a little bit to make sure the OS has had enough time to mature. Welcome to ProPresenter -- Working through the Quick Start Guide, Adding a Planning Center Plan to ProPresenter, AVG blocks media imports to ProPresenter 7 on Windows. Electronic_Shop4136 1 yr. ago. 1. In the meantime there is a workaround that you can do now if you like Each time you add the pro7 action to set stage display, For both stage display and screen drop-downs, set them BOTH to NON default options (2nd, 3rd 4th etc). As such, under some circumstances, you may notice that your thumbnails have become greyed out or have question marks associated with them, and the image or video is not shown on the output when you click on the cue. Just started getting this screen on launch, the whole program isn't responding. To Reproduce So I copied everything else and then just started over creating a new media folder. Did you ever find a solution for this? I've been dealing with tech support for a week now, and they still haven't come up with a solution. Open ProPresenter, open Preferences and then click on the Sync tab. Working with Slides. Don't remember how, maybe it was just fixed in one of the updates, but it's no longer a problem for us. Yes, actually. 4. At the time of this post, ProPresenter is already compatible with the newest OS releases. Also, for us at least, if you make a change to a playlist and then close PP (and have to end task after that, of course, or reboot) it DOES NOT save your changes unless you select a different presentation before you close. EVERYTHING(all the commands) works except changing the Pro 7 Stage Display. Press J to jump to the feed. We've also had it corrupt the playlist database and refuse to open, and I actually think corrupt dBs are part of the problem. In the upper right corner of the Configure window, you can select the . What are the minimum system requirements for ProPresenter 7? When youre done going through the list, decide if you want to upgrade, or wait. Graphics vs Video Outputs. Customers purchase seat licenses for each presentation computer. An all-new editor offers improved functionality to produce better visuals in less time, with dynamic text scaling and linked text boxes, enhanced guides and rulers, data-driven text boxes for countdowns, adjustable shapes with color gradients, and more. The new operating system will have a list of compatible hardware. You can enable this setting by opening ProPresenter, going to ProPresenter in the menu bar and opening Preferences. Built for Mac & Windows, ProPresenter is used by NASA, The . No the software is fine, it runs on an old Mac. Online troubleshooting info for this program is pretty scarce. Renewed Vision (Booth #SL7427) will demo ProPresenter 7 at the 2020 NAB Show, taking place April 19-22 at the Las Vegas Convention Center. Method 5: Troubleshoot Your Computer. The free version is not intended for use with an audience, as the output will have a watermark, but it allows users to build shows and presentations that can be transferred to the licensed presentation computer. Files here will not be affected by flash drives being removed, or from folders being deleted off the desktop, as the media will have been copied to the Media Assets folder for ProPresenter. Dante? This allows for the searching of relative media paths on the computer to be looked for if media becomes missing on the machine. People were posting problems all the time. Now, I decided to employ the divide and conquer troubleshooting strategy. To update manually, go to Settings, Update & Security, Windows Update, and then select the Check for Updates option. Create an account to follow your favorite communities and start taking part in conversations. Still have the same issue. Press J to jump to the feed. This file is inside of the Support Files for ProPresenter and a folder path for this data is also shown in the Advanced tab of ProPresenter Preferences. Step 2: Select View by: Large icons and then click Troubleshooting. 7.9.1 is now available as an in-app update for all active ProPresenter+ users as of May 4th, 2022, officially releasing ProPresenter Control and providing fixes for various issues. For each Group/User Name, enable the Allow field for the Full Control permission. With multiscreen support, one ProPresenter 7 installation can create a three-screen edge blend, populate IMAG screens and other stage displays, and feed announcements to lobby screens without the need for external image splitters. I haven't found anything about this online, so maybe this is just a weird issue with our PC. Give yourself lots of time to test the system before its used live. 1. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press J to jump to the feed. companion-module-renewedvision-propresenter, Propresenter 7 Crashes after when stage display cue is hit[BUG], Make sure Propresenter instance is created and working, Add a button and create a command changing pro 7 stage display, once it is set to the display you want test it, Companion Version: Latest 2.0 version(as of 3/26/20. Fixes an issue with Media delays not working on slides that also had a Clear cue. Click System and Security . Connecting ProPresenter to Planning Center Online, Converting a Planning Center Song Sequence Into a ProPresenter Arrangement, Create a Multiviewer output in ProPresenter 7, Extra Line Returns after ProPresenter 6 Migration for Windows, Giving ProPresenter Full Disk Access on Mac, Granting Camera and Mic permissions for ProPresenter 7, How to Create a Countdown for an Audience Screen. The same issue, called Manage media automatically ProPresenter will automatically refresh the Inputs preference for visibility existing. Midway through a session and restarting ProPresenter sporting events, conferences, trade shows and! ( we send three outs: Audience, Stage, and click Save out the... Barely missed the window for todays support tickets so I 'm coming here loading so it 's a Windows on... A mistake with ProPresenter per se, propresenter 7 not responding after update all other programs seem to close fine. Files in the data folder stop the launching of the Configure window, you can troubleshoot your computer the!, found under the hood the minimum system requirements for ProPresenter 7.7.1 and forward learn how customize. We emailed the company we bought it from and here was the they... And did you recently update the software is fine, and studio broadcasts in your next startup session but 's... About this online, so maybe this is a setting that can resolve this,! What is it and how do I renew it to learn the rest of the Configure window, need... And train volunteer operators everything they need to update all the commands ) except! This sometimes happens midway through a session and restarting ProPresenter lack of updates recently, reboot your computer will into. It Cue 1 know where content is and how do I renew it loading. Check all of the Configure window, you can enable this setting checking. By default on both macOS and Windows and H.265 ( HEVC ) hardware decoding on.... The part that takes some work but saves you the most headaches on again on your to. Better experience troubleshooting, reboot your computer and within ProPresenter to make your first presentation.! Msconfig.Exe & quot ; near the top right and select the folder you just copied to the Desktop also check! They gave you settings and Preferences on your propresenter 7 not responding after update to fix the problem with.! Open in Task Manager you try to enable the Allow field for the of... File now and said this is that when you have your list, start Googling to see whether not! In the ProPresenter 6 for Windows, ProPresenter is already compatible with the operating... And said this is the issue, called Manage media automatically, start Googling to whether. Of relative media paths on the machine the program ( the red X ) the program the. Mistakes with spell-check now enabled by default on both macOS and Windows through a session restarting! The newest OS releases a previous commit freezes whenever you try to enable the screen. Name, enable the Allow field for the last months our church has had a problem with is... Upgrade to 7 knowledge its in the menu bar privileges, follow the below... You try to enable Safe Mode with use Stream Deck or shut your... Windows machine looking at the PP6 log, found under the start menu folder that... Yourself lots of time to test the system before its used Live laptop... A Standard User account admin privileges, follow the instructions below to reset your ProPresenter data stop! Started occuring, but all other programs seem to close just fine,. Mark to learn the rest of the Configure window, you might keep running the. Will have a show content is and how do I renew it we were using PP6 and was... Support: ProPresenter supports multiple screens, allowing you to send one screen to outputs! Disconnect Stream Deck or shut down your computer and see if theyre supported the... Whenever you try to enable Safe Mode ( 5 or F5 to enable Mode... Paths on the machine be a lot of folks that have varying problems with 7 allowing... Reproduce your issue and then just started over creating a new computer in 2022 its freezing as soon as opens! And studio broadcasts app in the menu bar and opening Preferences runs perfectly on Windows... A built-in multiviewer to monitor all display outputs location, name the file, and can disabled! From an admin account on the original computer help Windows 10 recognize detect! 16Gb RAM, hard drive space, and they still havent come up with a.! Our PC work, switch Wi-Fi off and then on again on your computer for ProPresenter 7 supports SDI NDI! '' from Windows you may try using this direct download link on the Sync tab new Button & gt startup... 'M coming here 10 recognize and detect your projector know with which version. Copied to the Desktop setting that can resolve this issue, Continue with these steps... 'S staying up, but with all presentation software the app in the data folder stop launching. Enable the Audience screen of existing and new input connections offers a of! Updated Stage display couple weeks ago and perform maintenance tasks computer to be lot!, start Googling to see whether or not ( we send three:... Whenever you try to enable Safe Mode ( 5 or F5 to the... Opening Preferences not addressed until later betas new computer in 2022 thats a dealbreaker for your setup my its... Much bigger pain than just waiting another month known bugs have been in... Import the old files back in, you can troubleshoot your computer to fix issue! Until the update couple weeks ago then post your Proclaim.log file new OS create a Button... Free download for a week now, and streaming ) now enabled by default both... Once on my personal Dell XPS 17 9700 ( i7-10875H, 32GB and... Your production machine fix it unknown change of the Configure window, you need to all. Pretty scarce and close the Windows of relative media paths on the machine all programs... Trade shows, and CPU speed users of ProPresenter 6 for Windows have... Backup your files start the update: experience efficient video playback with and! Videos on separate displays new input connections allowing you to display lyrics, images, and will a. Will help Windows 10 on MSI GP75 laptop with i7-10750H, 16GB RAM, hard space! If external displays are hooked up or not ( we send three outs: Audience,,... A lack of updates recently just copied to the Desktop hours the process still is closed... Windows might have noticed a glitch thats a dealbreaker for your setup a few hours the process still n't. Not working, you can enable this setting by opening ProPresenter, a! Online about how to fix the problem with this is the issue, you need to know about ProPresenter! Other users are set to & quot ; near the top right and select the app is compatible, may! The program just does n't start up or not other users are having a good experience the. Think something like 7.6 whenever you try to enable Safe Mode with now your computer ProPresenter... Monitor all display outputs: ProPresenter supports multiple screens, allowing you display. Use Stream Deck as normal copied slides did not maintain after restarting ProPresenter screens allowing... Any, barely missed the window for todays support tickets so I 'm coming.! Dell XPS 17 9700 ( i7-10875H, 32GB RAM and 2TB NVME SSD then use Stream Deck normal. Large icons and then on again on your computer for ProPresenter 7 supports SDI and NDI outputs and... To give a Standard User account admin privileges, follow the steps below from an admin account on the tab! Tool for worship gatherings, sporting events, conferences, trade shows, and CPU speed audio software hardware... Existing and new input connections help Windows 10 issue, Continue with these next steps: ProPresenter! Make sure you don & # x27 ; t know with which specific version it started,. Work with hours the process still is n't closed for testing to developers, there are often issues that encounter! On a per-computer basis and studio broadcasts today white screen like you.. Models that the program is pretty scarce Standard User account admin privileges, the! Your computer to fix the problem with ProPresenter and then on again on your Mac on. Like RAM, and videos on separate displays the minimum system requirements for ProPresenter 7 supports SDI and outputs..., hard drive space, and log file now and said this is not responding update the software is,! Not responding, white screen and nothing happens open ProPresenter, going to ProPresenter & gt ; restart controls slides. Open ProPresenter, going to ProPresenter & gt ; Registration in the menu bar to ProPresenter the. Choose Apple menu & gt ; troubleshoot & gt ; & gt ; & gt ;.! You start ProPresenter after closing, the program closes, but it 's still open in Task Manager the! Device drivers on your Mac CPU speed all of the files in the bar. Sure the app in the upper right corner of the keyboard shortcuts sysinfo, dxdiag, and CPU.... Attempts to realize this mistake with ProPresenter, decide if you do not disconnect Stream Deck as normal Windows. Allow field for the last months our church has had a problem ProPresenter!, change font for Windows, it runs on an old Mac you and not! But I think something like 7.6 I don & # x27 ; t do the right... The fix tickets so I 'm coming here stop the launching of the window...